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Refund Policy

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Refund Policy

To place a refund, return or exchange request of your project agreement with CentoSquare, You need to contact us via email at contact@centosquare.uk, or by phone at +92 3343494881.

Please have your agreement copy available and provide a reason for your request to speed up your refund process. We will review your request within a 2 day standard response period and notify you via email whether you can avail of the refund or not. We reserve the right to extend the standard response time in exceptional cases with prior notice to you.

In cases of Direct Debit, the refund request can process only after 3 days from the payment date, the period needed for your bank to process settlement to complete. CentoSquare will only review and respond to your refund request after this 3 days period ends.

Refund returns or exchanges request is accepted up to 3 days from the date of signing the agreement with CentoSquare. However, we may grant extensions to this period for some special cases and Projects at its discretion.

If you choose to pay by check or money order you may cancel your agreement before making the payment or in case the payment is not received in 3 days, CentoSquare will cancel your agreement.

You may submit a request to cancel your agreement with us on the same day of the agreement. Please note that if the agreement is already signed or ready for deployment, we will not be able to approve the cancelation request.

Some projects have special conditions for returns as described in the agreement or project materials delivered (“Projects terms”) so please read them carefully before requesting with CentoSquare.

In case of misunderstandings between CentoSquare Refund Policy and the Product terms, the present Refund policy will prevail. If by any chance, Centosquare failed to respond to your cancellation request within 2 days, CentoSquare will grant you an extra day to process your request.

If CentoSquare grants a refund request, payments are refunded as follows:

1. Credit / Debit Card payments will be refunded within three (3) business days.

2. Wire Transfer and check payments will refund within three (3) business days and the cost of transfer will be supported.

3. PayPal payments will be refunded within three (3) business days. 

4. Other payment methods will be refunded between two (2) to three (3) days. 

5. If applicable, CentoSquare reserves the right to hold the refund payment until we receive a completed letter of destruction of the Project signed by you.

After the 3 days, you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product (or service) in the first two days after their purchase to ensure if it fits their needs.

If you have any additional questions or would like to request a refund, feel free to contact us.

The present Refund policy is part of the CentoSquare PRIVACY POLICY.

Refund Policy

To place a refund, return or exchange request of your project agreement with CentoSquare, You need to contact us via email at contact@centosquare.uk, or by phone at +92 3343494881.

Please have your agreement copy available and provide a reason for your request to speed up your refund process. We will review your request within a 2 day standard response period and notify you via email whether you can avail of the refund or not. We reserve the right to extend the standard response time in exceptional cases with prior notice to you.

In cases of Direct Debit, the refund request can process only after 3 days from the payment date, the period needed for your bank to process settlement to complete. CentoSquare will only review and respond to your refund request after this 3 days period ends.

Refund returns or exchanges request is accepted up to 3 days from the date of signing the agreement with CentoSquare. However, we may grant extensions to this period for some special cases and Projects at its discretion.

If you choose to pay by check or money order you may cancel your agreement before making the payment or in case the payment is not received in 3 days, CentoSquare will cancel your agreement.

You may submit a request to cancel your agreement with us on the same day of the agreement. Please note that if the agreement is already signed or ready for deployment, we will not be able to approve the cancelation request.

Some projects have special conditions for returns as described in the agreement or project materials delivered (“Projects terms”) so please read them carefully before requesting with CentoSquare.

In case of misunderstandings between CentoSquare Refund Policy and the Product terms, the present Refund policy will prevail. If by any chance, Centosquare failed to respond to your cancellation request within 2 days, CentoSquare will grant you an extra day to process your request.

If CentoSquare grants a refund request, payments are refunded as follows:

1. Credit / Debit Card payments will be refunded within three (3) business days.

2. Wire Transfer and check payments will refund within three (3) business days and the cost of transfer will be supported.

3. PayPal payments will be refunded within three (3) business days. 

4. Other payment methods will be refunded between two (2) to three (3) days. 

5. If applicable, CentoSquare reserves the right to hold the refund payment until we receive a completed letter of destruction of the Project signed by you.

After the 3 days, you will no longer be eligible and won’t be able to receive a refund. We encourage our customers to try the product (or service) in the first two days after their purchase to ensure if it fits their needs.

If you have any additional questions or would like to request a refund, feel free to contact us.

The present Refund policy is part of the CentoSquare PRIVACY POLICY.

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